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PROFESSIONAL WEBSITE DESIGN AND MAINTENANCE SERVICES

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FREQUENTLY ASKED QUESTIONS

The following are my answers to standard questions we usually get asked.

How long will it take to appear at the top of Google?

The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances. Building your website on WordPress is a good start as WordPress has some great Search Engine Optimization fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Another best practice is to participate in discussions and comment on other websites in your industry, offering your website link to be published as a backlink. Launching your website and then forgetting about it is a surefire way to get lost among the noise.

How will I know if anyone is visiting my website?

We will install Google Analytics software on your website and show you how to log into your Google Analytics account where you can see a wide range of statistics about your website including number of visits, page views than the amount of time people are spending on your website.

Once the Website Care Plan is activated you will also receive more detailed analysis every month about your website performance and recommendations on how to improve.

What happens if I want to add some features to the website while you’re building it?

While we like to be flexible and responsive to your needs, we also like to deliver what we promise within the time frames and budgets we have allowed. If you ask me to add new features to your website while we am building it, we will most likely ask why. If we all agree that your new request will help us achieve our objectives then we will be more than happy to oblige. If your new feature is something you would like to add to your website but is not directly tied to your original objectives then we will suggest that we schedule it for a second iteration of the website once it has been launched. This would require a new proposal.

Why do you use WordPress?

WordPress is open source content management software and currently powers more than 25% of all websites on the Internet. The project is contributed to by tens of thousands of developers all over the world and is growing from strength to strength. WordPress allows me to develop flexible and customizable websites to modern standards and observes web development best practices. Furthermore the community of web developers that use WordPress reaches far and wide and allows me to tap in to this collective intelligence and bring that wealth of experience to your project.

Where is the website hosted?

Your website will be hosted by a hosting company that specializes in WordPress hosting. We use Goddady for client hosting and our own sites as well. If you research WordPress hosting, you’ll find that Goddady continuously comes out on top, with super-fast servers, WordPress optimized hardware and software, and excellent speedy technical help 24 hours a day, 7 days a week.

Who do I call if something goes wrong with the website or I can’t figure something out?

We are your first point of call should something go wrong with your website. We will determine whether it is something the hosting company needs to fix or something that we can take care of, and we’ll immediately take the appropriate action to restore your website or fix the problem. We will provide training and video tutorials to assist you in using your website once it is launched.

What happens after the website is launched?

Once your website is launched, we will provide support to make sure any bugs have been ironed out and that you are confident using your new website. After this you will need to subscribe to my ongoing website care plan to make sure your website is looked after and maintained. This website care plan includes updating your software, regular backups, security checks and making sure your website is online and open for business 24/7/365. Details about the proposed Website Care Plan are below.